This helps a lot Claudia!! I’ve redesigned my welcome mail with a thank you card and personalised message of what stories you’ll receive starting from now! Just experimenting with things!
Also, a doubt, I added a few emails via the import, and they said they haven’t received my welcome mail yet! A few told they have this issue, and idk why. Does it take to long to receive mail?
hi Andrea, thank you! yeah for welcome sequences you would need to set them up in ConvertKit or similar.. Substack does not (yet) provide a tool for that. although you can filter subscription dates and write manual e-mails, but that’s not really handy..
This helps a lot Claudia!! I’ve redesigned my welcome mail with a thank you card and personalised message of what stories you’ll receive starting from now! Just experimenting with things!
Also, a doubt, I added a few emails via the import, and they said they haven’t received my welcome mail yet! A few told they have this issue, and idk why. Does it take to long to receive mail?
no, it should be received right away. I know that Substack actually has some delivery issues at the moment, so hopefully that will be fixed soon!
Such a resourceful article, especially for people like me who just never know how to compose newsletter emails or what to write.
so happy this helps :)
Your posts are always not letting new writers down. Thank you for sharing, Claudia. This is very helpful. This will be one of my go to Notes.
oh thank you so much, Revine. it’s always such nice feedback to know that my posts helped 1-2 people out there 🙌
Loved this today 💗
fantastic, thank you, Kassi!
Thank you, I needed the handholding on this one today. Greatly appreciate not having to figure it out on my own. 💕
🧡 so glad it helped!
I have head mine see up for some time but need to to back and take a look. I think all3 are similar. Will check it out. Thanks Claudia.
thanks, Kathleen! :)
I utterly need to work on my welcome email. Thanks for this lil' push with valuable info!
happy to help :)
Great advice.
Do you have a read on the welcome sequences some creators provide? Are they all managed with external email services?
hi Andrea, thank you! yeah for welcome sequences you would need to set them up in ConvertKit or similar.. Substack does not (yet) provide a tool for that. although you can filter subscription dates and write manual e-mails, but that’s not really handy..
Helpful. Thanks, Claudia!
very welcome :)